Rack and Stack
From unboxing to power-on acceptance: racking, dressing and labelling to your cabinet drawing, with handover documentation.
Planning
U-position, weight, airflow and power redundancy laid out before any screw is turned.
Mounting
Rails, cage nuts, cable arms and blanking panels; two-person lift for heavy chassis.
Power & network
Dual PDU feeds, A/B separation, switch ports patched to plan.
Dressing
Front and rear cable management, even tie spacing, both-end labels, correct lead lengths.
Acceptance
Power-on self-test, link tests, port map and cabinet photos archived.
How it runs
- Send your cabinet drawing, or we draft one from the equipment list
- Confirm delivery window and whether receiving/staging is needed
- Rack, patch and power-on self-test on site
- Hand over port map, photos and acceptance sheet
Coverage
- Equinix 香港（HK1 / HK2 / HK3 / HK4）
- MEGA-i（新世界电讯）
- Digital Realty 香港
- NTT 香港
- Global Switch 香港
- 自有合作机房：荃湾 / 葵涌 / 将军澳
FAQ
How is response time measured?
From written acceptance of your ticket. 4 小时 standard, 1 小时 emergency, 7×24.
Which facilities do you cover?
Major Hong Kong carrier-neutral sites plus our own partner facilities: Equinix 香港（HK1 / HK2 / HK3 / HK4）; MEGA-i（新世界电讯）; Digital Realty 香港; NTT 香港; Global Switch 香港; 自有合作机房：荃湾 / 葵涌 / 将军澳. Other sites assessed case by case.
How is it priced?
Per ticket with a two-hour minimum, or a monthly retainer for regular work. Written quote based on site and task type.
Can we watch the work?
Yes — live photos, recording or a video call, with a full on-site record afterwards.
How is data handled?
Engineers sign NDAs; any task involving storage media is witnessed and logged, with optional recording.
Need a quote for this service?
Send the site, rack position and task, and we reply with a plan and quote within one business day.