Decommissioning
Before you hand back a cage: de-rack, wipe, inventory and restore the cabinet so the facility releases your deposit.
Inventory
Serial-level reconciliation against your asset list, tagged keep/scrap/ship.
Data destruction
NIST 800-88 wipe or physical shred with a certificate.
De-rack & pack
Removal, ESD packaging, box numbering, carrier pickup coordination.
Cabinet restoration
Strip custom parts, blank panels back on, clean, return to handover state.
Handover
Exit checklist, keys and badges returned, facility sign-off.
How it runs
- Share the asset list and exit date
- On-site reconciliation and phased de-racking, shipping items first
- Data wipe and certificate issuance
- Cabinet restoration, facility walkthrough, deposit release
Coverage
- Equinix 香港（HK1 / HK2 / HK3 / HK4）
- MEGA-i（新世界电讯）
- Digital Realty 香港
- NTT 香港
- Global Switch 香港
- 自有合作机房：荃湾 / 葵涌 / 将军澳
FAQ
How is response time measured?
From written acceptance of your ticket. 4 小时 standard, 1 小时 emergency, 7×24.
Which facilities do you cover?
Major Hong Kong carrier-neutral sites plus our own partner facilities: Equinix 香港（HK1 / HK2 / HK3 / HK4）; MEGA-i（新世界电讯）; Digital Realty 香港; NTT 香港; Global Switch 香港; 自有合作机房：荃湾 / 葵涌 / 将军澳. Other sites assessed case by case.
How is it priced?
Per ticket with a two-hour minimum, or a monthly retainer for regular work. Written quote based on site and task type.
Can we watch the work?
Yes — live photos, recording or a video call, with a full on-site record afterwards.
How is data handled?
Engineers sign NDAs; any task involving storage media is witnessed and logged, with optional recording.
Need a quote for this service?
Send the site, rack position and task, and we reply with a plan and quote within one business day.